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bSOLVe helps develops and implements solutions to common business problems on a day-to-day basis:


We can help you reach goals in the following areas



Working together requires a single place to get together. A single place to coordinate efforts. A single place to store documents, tasks and any other information related to the goal at hand. A single place to share.

What happens when people share information? The bSOLVe team likes to see it as a 6-step, iterative process:

  • Share - Take what work you have and make it available to those around you
  • Input - Contribute to the plan, make your voice heard - and hear others vocalise theirs
  • Consider - Think about what has been added to the mix by others. Figure out the good, and pinpoint the potential
  • Reconcile - Thresh it out, work out who has a point and why.
  • Resolve - Get to the point, but get to a point that everyone agrees on. Finalise the work
  • Share again

Although this sharing process is often well-understood, many organisations don't have the tools in place to facilitate each step. We assist in conceptualising, planning and implementing SharePoint-based collaboration systems which make all of the above possible.

 


Every organisation needs an online starting point for its people. A portal provides that starting point via a gateway that unifies access to all enterprise information and applications. It is a tool that makes it possible to manage data, applications, and information more easily.

A portal connects people to:

  • Information and Expertise – in the form of documentation, articles, comments and more.
  • Key Business Applications – from simple links to extensive exposed information.
  • People – through rich tagging and searching.

All portal approaches have a key defining characteristic: personalisation. Information is only useful if its relevant. Providing a personalised view by showing only information relevant to the individual, ensures that this goal is achieved. bSOLVe helps businesses of all sizes to understand and build portals which ensure that relevant information is delivered every time.

 


Processes are key to the success of any organisation. Some processes are explicitly defined and rigorously followed, others implicit but well-understood. In both instances, most businesses rely on processes to enable continuity, scalability and efficiency.

bSOLVe assists businesses in digitising and automating processes; from the initial definition and documentation of processes, to assessment of impact on all areas, to implementation and refinement. Some processes may involve rich digital forms and use of a dedicated workflow engine such as K2, while others can be as simple as automating a request for refreshments in the boardroom.

Visit the K2 site for more information

 


Definition: Enterprise Content Management (ECM) refers to the technologies, strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to an organization and its processes. ECM includes both document management and records management.

In most businesses, a rich ocean of information exists in multiple formats and locations. Some content may reside in traditional file shares, some on users' desktops, some on long-forgotten storage devices or within e-mails. Regardless of the location,  it's a challenge to effectively classify, tag and store information within a framework which makes it available to be accessed and used to its full potential.

We can help your business build and manage this framework using state of the art ECM methodologies and tools, with the ultimate aim of making relevant information accessible in a timely fashion.

 


Information is only useful if it's accessible. It's easy to overlook the importance of search. An intelligently planned and well executed search strategy makes it possible for the people within your organisation to not only find information, but to gain insight through results which are fresh, validated and relevant within context.

An effective search strategy encompasses a diversity of content sources, including document repositories, structured data such as calendars and tasks, information residing in business applications, people, and even traditional storage locations such as file shares and e-mail.

We can help smooth the process of finding, identifying and viewing information.

 


Data outside of context is only data. Seen within context and in a sensible format with tools which enable different ways of analysing it, data becomes information. When this information is available to the right people at the right time, it becomes possible to convert it to knowledge.

Analysing information to gain insight requires an effective set of tools combined with easy ways to manipulate how the information is viewed. bSOLVe helps businesses create, refine and manage reports and reporting strategies which enable insightful decision making.

 


A disparate systems landscape is the Achilles heel of any information environment. Systems which operate well in isolation but do not talk to each other cannot deliver useful information.

bSOLVe can make your systems talk to each other. Not just on a technical level, but up to the expectations of business users who demand consolidated interfaces with which to view, analyse, input and make decisions.

 


Building on a platform using a configuration-first approach offers multiple advantages: Speed of implementation and cost effectiveness being just two. There are however scenarios where even advanced configuration can't meet 100% of the tabled requirements. In these scenarios, custom development extends the system from its stock standard form into something which can cater to precise functional needs

With its background in integration, bSOLVe can offer bespoke solutions built either on top of SharePoint, or operating separately with links into SharePoint and/or other systems.

 

 

Next steps


To understand how we can help you reach one or more of the above goals, find out more about how we work.