Definition: Enterprise Content Management (ECM) refers to the technologies, strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to an organization and its processes. ECM includes both document management and records management.
In most businesses, a rich ocean of information exists in multiple formats and locations. Some content may reside in traditional file shares, some on users' desktops, some on long-forgotten storage devices or within e-mails. Regardless of the location, it's a challenge to effectively classify, tag and store information within a framework which makes it available to be accessed and used to its full potential.
We can help your business build and manage this framework using state of the art ECM methodologies and tools, with the ultimate aim of making relevant information accessible in a timely fashion.